Service Details
Trulioo Global Identity Platform
The Trulioo platform offers a full suite of in-house verification and screening capabilities that help global enterprises strengthen onboarding, meet compliance requirements, and expand worldwide. Organizations can mix and match Trulioo services to boost efficiency, trust, and user experience. Business Verification: Automated KYB using real-time data refreshed every 15 seconds to verify 700M+ entities and owners. Custom workflows adapt to regulations and risk, enabling faster onboarding and fraud detection. KYC Data: Global data network and agile workflows simplify AML/KYC compliance anywhere. KYC Documents: ML-powered biometrics with iBeta Level 2 certification and 100% catch rate detect forgeries, deepfakes, and injection attacks using 200+ biometric markers trained on 25M+ images. Fraud Intelligence: 90%+ email/phone coverage with hundreds of risk signals and adaptive ML models to detect fraud and reduce friction. Trulioo is the only partner that can verify your world.
General Information: Website
Point of Contact: Lauren Kaye
Testimonials
Role(s)
Capability(ies)
Client Identity Verification Methods
Audiences
Sectors and Use Cases
Adoption Communities
Jurisdiction(s)
Operational Language(s)
Other: Trulioo’s KYC Documents supports localization in 40+ languages, including Spanish, German, Portuguese, Japanese, Korean and more.
Technical Support Language(s)
Other: Support may be available in additional languages based on regional resources, but English and Canadian French are the primary supported languages for technical support.
Platform(s) Availability
Cost Model
Service Design Principles
Service Design Principles
Service Design Tools & Auditability
Design Tools
Protocols Supported
Image Standards Supported
Other: Trulioo also supports images captured via its SDK, which applies internal processing standards optimized for verification quality.
Process Standards Considered
Accreditations and Certifications
Pan-Canadian Trust Framework (PCTF)
Jurisdictional Privacy Law Compliance
Client Identity Verification Methods
Government-Issued Photo Identification Method
Validation Letter
No file uploadedOur service captures and returns to the relying party the following data points from the government-issued photo identification: person's name, the date on which the person's identity was verified, type of document used (e.g., driver's licence, passport), unique identifying number of the document used, address (if available), jurisdiction (province or state) and country of issue of the document, expiry date of the document, if available (if this information appears on the document or card, it must be recorded).)
In addition to Canadian passports and driver’s licenses issued by provinces, territories and the Canadian Department of Defence, our service supports the following documents. (Note: Canadian citizenship card and the laminated certificate Indian Status card not listed due to limited applicability and security features.)
Our service verifies documents that are authentic, valid, and current.
Globally, our service can assess Passports from the following number of countries or regions.
Trulioo KYC Documents supports the assessment of passports from over 190 countries, reflecting near-global coverage.
Globally, our service can assess National Identity cards from the following number of countries or regions.
Trulioo KYC Documents supports national identity cards from more than 100 countries. Coverage varies based on available templates and regional document standards.
Globally, our service can assess Driver's Licenses in the following number of countries or regions. If a jurisdiction has more than 1 version of the same Driver's License, that jurisdiction is counted only once.
Trulioo supports identity document verification across 190+ countries, including driver’s licenses. This means that KYC Documents can assess driver's licenses from nearly all recognized jurisdictions globally, though the actual coverage may vary slightly by document availability and type.
Globally, our service can assess the following number of identification records.
Trulioo supports verification of over 14,000 unique identity document templates worldwide. This count includes various forms of identification like driver's licenses, passports, identity cards, permits, and more.
Our service compares the following known characteristics of the government-issued photo identification document against the following to satisfy that it is an authentic document issued by the competent authority (federal, provincial, or territorial government).
Our service compares the following security features of the government-issued photo identification document against the following to satisfy that it is an authentic document issued by the competent authority (federal, provincial, or territorial government).
Other: Trulioo's Document Verification system validates key document features against official reference templates to ensure authenticity. This includes checking font size, type, and positioning, character spacing, document size and shape, as well as security features such as holograms, ultraviolet images, magnetic stripes, watermarks, and raised lettering. In addition, Trulioo cross-references data extracted from multiple sources—including OCR (Optical Character Recognition), Machine Readable Zones (MRZ), and barcodes—to verify consistency across the document. Discrepancies between these elements may indicate tampering or forgery and trigger additional review, helping ensure a high level of accuracy and fraud detection.