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Mitek Systems

Ryan Ganji
600 B St #100. San Diego, CA 92101

Service Details

Mitek offers identity capture and verification capabilities through its Mitek Verified Identity Platfrom (MiVIP) to detect identity fraud and verify customers quickly and accurately.
MiVIP offers comprehensive capabilities, including document capture, document classification, data extraction, document authentication, liveness detection, forensic experts, database checks, PEPs and sanctions, geolocation, biometric face and voice comparison, payment card validation, POA, Open Banking, and live video interviews. MiVIP operates a low-code/no-code configuration layer engineered to minimize developer overhead. Clients can orchestrate customized KYC journeys and leverage a number of critical IDV signals through a single platform to build risk-based approaches to meet granular customer product or regulatory requirements. MiVIP provides comprehensive orchestration across multiple verification signals to provide the clearest picture of who is requesting access to your services. Orchestration settings are customizable and allow the enterprise to choose from a range of data sources and verification signals. MiVIP also provides an intuitive end-user experience that ensures the
General Information: Website
Point of Contact: Ryan Ganji

Testimonials

"Mitek has been great to work with and Ali has been one of the best vendor partners I've worked with. Mitek makes an effort to understand our business and offer solutions that can help us solve our pain points rather than offering products that work for other clients but not ours. During the past year, Mitek has done a good job at proactive outreach about new product releases and as well as being very responsive whenever issues arise. I am also impressed by how they are evolving their suite of products to continue being one of the top leaders in the IDV space, which makes me feel confident about a long term partnership." - Sr. Product Manager, Trust & Safety - Identity/IDV at Upwork
"By adding HooYu [now Mitek] to our KYC tools,we can improve some of our higher-risk customer processes and can now facilitate customer requests without asking the customer to post in copies of documentation." - Sue Singleton Process Change Assurance Manager at Vanquis Bank
"Our smart digital tools put our customers in control and theHooYu [now Mitek] journey helps our customers to successfully pass KYC where traditional name and address checks fail." - Linda Robertson Head of Digital Customer Experience at Virgin Money

Role(s)

  • Audit
  • Broker
  • Consulting
  • Service Integrator
  • Service Provider
  • Other - Specify

Capability(ies)

  • Attribute Broker
  • Attribute Provider
  • Audit IAM
  • Audit InfoSec
  • Audit QA
  • Audit Risk
  • Authentication 
  • Authorization
  • Client Identity Verification
  • Consulting IAM
  • Consulting InfoSec
  • Consulting QA
  • Consulting Risk
  • Credential Issuer or Provider
  • Federated Attributes 
  • Federation Operator
  • Identity Proofing
  • Identity Provider
  • Integration
  • Managed Hosting
  • Network Operator
  • Relying Party or Verifier
  • Validating Identity Claims
  • Wallet Provider
  • Other - specify

Client Identity Verification Methods

  • Government-issued photo identification method
  • Credit file method
  • Dual process methodology

Audiences

  • Public Sector Individuals (G2C)
  • Public Sector Organizations (G2B)
  • Public Sector Internal Services (G2)
  • Private Sector Businesses (B2B)
  • Private Sector Consumers (B2C)
  • International and NGO
  • Other - specify

Sectors and Use Cases

  • Academia and Research
  • Agriculture
  • Construction
  • Financial Services
  • Healthcare & Social Services
  • Legal / Law 
  • Manufacturing 
  • Natural Resources 
  • Property Services 
  • Public Sector 
  • Retail & Wholesale Trade
  • Technology & Innovation 
  • Tourism & Hospitality
  • Transportation & Logistics 
  • Other - specify

Adoption Communities

  • Public sector
  • Large organizations
  • Small organizations
  • Consumer direct
  • Other - specify

Jurisdiction(s)

  • Canada
  • Asia Pacific
  • Europe
  • Indo Pacific
  • North America
  • Latin America
  • Caribbean
  • Global
  • Other - specify

Operational Language(s)

  • English
  • Canadian French
  • Other - specify
Other: all latin characters

Technical Support Language(s)

  • English
  • Canadian French
  • Other - specify
Other: Spanish

Platform(s) Availability

  • Apple app store
  • Google app store
  • Embedded in client app
  • Microsoft app
  • In-person scanner (hardware)
  • Other - specify
  • None

Cost Model

  • Time period flat fee
  • Pay per use
  • Mixed flat and use
  • Other - specify
  • Not Applicable

Service Design Principles

Service Design Principles

  • Accessibility 
  • Auditability
  • Combats fraud
  • Creates efficiencies
  • Diversity, equitability, and inclusion
  • Personal data choice and control
  • Privacy protection and enhancement
  • Transparent governance and operations
  • User-friendly
  • Not applicable

Service Design Tools & Auditability

Design Tools

  • Assurance and risk management framework(s)
  • Codes of practice
  • Community practice guides 
  • Industry, National, International Standards
  • Open source code
  • Regulatory guidance
  • Third-party assessment services
  • Other - specify
  • Not applicable

Protocols Supported

  • API
  • DIDCom (decentralized identifiers)
  • FIDO
  • Hyperledger Indy Aires
  • Oauth
  • OpenID
  • SAML
  • UDAP
  • UMA
  • Other - specify
  • Not applicable

Image Standards Supported

  • GIF
  • JPEG
  • PNG
  • TIFF
  • ISO IEC19794-5 (Passport Image Standard)
  • Proprietary Standards
  • Other - specify
  • Not applicable

Process Standards Considered

  • AODA
  • ETSI EN 301 549 
  • HIPAA 
  • GSA Section 50
  • ISO/IEC 27001
  • ISO/IEC 27018
  • ISO 30107-3
  • ISO 90001
  • NIST 800-63
  • SOC 2 Type 1
  • SOC 2 Type 2
  • WCAG
  • WCAG 2.0 (ISO/IEC40500)
  • WCAG 2.1
  • Other - specify
  • not applicable
Other: ISO 30107-3, PCI-DSS

Accreditations and Certifications

  • AODA tested
  • FIDO® Certified
  • ETSI EN 301 549 
  • GIAC GSNA
  • GSA Section 508
  • HIPAA self-attest
  • Institute of Internal Auditors, Certified Internal Auditor
  • ISACA CISA
  • ISO/IEC 27001 ISMS
  • ISO/IEC 27001 ISMS Lead Auditor
  • ISO/IEC 27018
  • ISO 30107-3
  • ISO 90001
  • IRCA ISMS Auditor
  • NIST 800-63
  • OpentID Certified
  • SOC 2 Type 1
  • SOC 2 Type 2
  • WCAG
  • WCAG 2.0 (ISO/IEC40500)
  • WCAG 2.1
  • Other - specify
  • Not applicable
Other: UK-DICS

Pan-Canadian Trust Framework (PCTF)

Jurisdictional Privacy Law Compliance

  • Canada
  • Asia Pacific
  • Indo Pacific
  • Europe
  • North America
  • South America

Client Identity Verification Methods

Government-Issued Photo Identification Method

Validation Letter

No file uploaded

Our service captures and returns to the relying party the following data points from the government-issued photo identification: person's name, the date on which the person's identity was verified, type of document used (e.g., driver's licence, passport), unique identifying number of the document used, address (if available), jurisdiction (province or state) and country of issue of the document, expiry date of the document, if available (if this information appears on the document or card, it must be recorded).)

  • Yes
  • No

In addition to Canadian passports and driver’s licenses issued by provinces, territories and the Canadian Department of Defence, our service supports the following documents. (Note: Canadian citizenship card and the laminated certificate Indian Status card not listed due to limited applicability and security features.)

  • Ontario Health card (only to be used for health purposes)
  • Quebec Health card
  • Provincial Photo ID cards (Alberta, Manitoba, New Brunswick, Newfoundland, Labrador, Nova Scotia, Ontario, Prince Edward Island, British Columbia, and Saskatchewan)
  • Canada/US Nexus (Trusted Traveller)
  • Canadian Permanent Resident card
  • Secure Indian Status card
  • In process

Our service verifies documents that are authentic, valid, and current.

  • Yes
  • No

Globally, our service can assess Passports from the following number of countries or regions.

264

Globally, our service can assess National Identity cards from the following number of countries or regions.

148

Globally, our service can assess Driver's Licenses in the following number of countries or regions. If a jurisdiction has more than 1 version of the same Driver's License, that jurisdiction is counted only once.

125

Globally, our service can assess the following number of identification records.

Our service compares the following known characteristics of the government-issued photo identification document against the following to satisfy that it is an authentic document issued by the competent authority (federal, provincial, or territorial government).

  • Character spacing
  • Document size
  • Document modification (e.g., cut corner)
  • Document shape
  • Font position
  • Font size
  • Other - specify
  • Not applicable

Our service compares the following security features of the government-issued photo identification document against the following to satisfy that it is an authentic document issued by the competent authority (federal, provincial, or territorial government).

  • Holograms
  • Image frequency
  • Image positioning
  • Image size
  • Position and size of magnetic stripe
  • Ultraviolet images
  • Other - specify
  • Not applicable
Other: Image color correctness and rendering methods

Our service compares the following maker features of the government-issued photo identification document against the following markers to satisfy that it is an authentic document issued by the competent authority (federal, provincial, or territorial government).

  • Markers (logos, symbols or watermarks) positioning
  • Markers (logos, symbols or watermarks) size
  • Raised lettering
  • Other - specify
  • Not applicable
Other: Not as a measure of authenticity specifically, but the solution does use markers to properly identify documents.

Our service compares the machine-readable contents of the MRZ/barcode with the font of the OCR-extracted data and highlights mismatches.

  • Yes
  • No

Our service performs issuer database lookups for international (non-Canadian) verification purposes.

  • Yes
  • No

Our service can be configured to allow the following regarding capturing government-issued photo identification document(s).

  • Real-time government-issued photo identification document(s)
  • Uploading an existing image file
  • Both real-time and uploading existing image
  • No

Our service reads the machine-readable portion of the photo identification documents as applicable.

  • Yes
  • No

Our service confirms the document's expiry date is not before the date of the validation session (as required in Canadian Anti-Money Laundering regulations).

  • Yes
  • No

Our service tests the algorithm (if applicable) for the unique identifiers against the ones used by the identification document provider (e.g., the last six number of a driver's license matches the DOB of the individual being verified.)

  • Yes
  • No

Our service's ability to read machine-readable passports' facial biometric (ICAO 9303) NFC chip is as follows.

  • Android ready now
  • Android ready in 3 months
  • Apple ready now
  • Apple ready in 3 months
  • Not at this time
  • Not applicable

Our service verifies that a chipped identity document has been authenticated (e.g., Country signer, Active Authentication).

  • Yes
  • No

For international verification, our service supports or is investigating mobile driver's license connectivity.

  • Investigating
  • Android ready now
  • Android ready in 3 months
  • Apple ready now
  • Apple ready in 3 months
  • Not at this time

An independent 3rd-party evaluated the performance of our service's face recognition algorithm in a one-to-one matching scenario using NIST (National Institute of Standards and Technology) FRVT 1:1 (Face Recognition Vendor Test) or the most recent NIST Face Technology Evaluations - FRTE/FATE.

  • Yes
  • No

Our service performs a 'selfie' liveness check.

  • Yes
  • No

Our service’s liveness check is:

  • Certified by a NIST (National Institute of Standards and Technology) certified testing company to NIST Level 2 ISO 30107-3 for Presentation Attack Detection
  • Certified to detect and reject presentation attacks
  • Certified to detect and reject digital injection attacks
  • Not certified

Our service’s liveness check captures the person's image via:

  • Computer webcam picture
  • Computer webcam video
  • Computer webcam interactive video
  • Mobile device picture
  • Mobile device video
  • Mobile device interactive video

Our service’s liveness detection or genuine presence is verified by:

  • Active check (person performs actions)
  • Passive check (live video capture and/or motion detection)
  • Computer webcam interactive video
  • Session may be reviewed by human checker
  • Other - specify
  • Not at this time

The identification information our service verifies is ultimately stored:

  • By the person being identified (e.g., stored digital identity on their device)
  • By the vendor on behalf of the subject (e.g., Identity network stores the encrypted access of the digital identity for the person being identified)
  • By the vendor as directed by the entity receiving the identification information (e.g., financial institution)
  • By the entity receiving the identification information (e.g., financial institution)
  • Other - specify
  • Not sure
  • Not applicable

Information stays within Canada for the entire session for Canadian government-issued photo identification (i.e., in transit not related to storage).

  • Yes
  • No

Our service uses an identity verification network that encrypts all information in a mobile application in transit.

  • Yes
  • No

Our service uses an identity verification network that stores information with the following selections.

  • Major cloud providers with Canadian server locations
  • Major cloud providers with International server locations
  • Private clouds
  • Other - specify
  • Not sure
  • Not applicable

Our service uses an identity verification network that delivers services via the following.

  • Major cloud providers (SaaS) with Canadian server locations
  • Major cloud providers with International server locations
  • Private clouds
  • On premise with customer’s data center
  • Mobile Integrations (Customer within their own app via SDK)
  • Mobile Integrations (Vendor application)
  • Web Integrations (Customer within their own app via SDK)
  • Web Integrations (Vendor application)
  • Other - specify
  • Not sure
  • Not applicable

Dual Source Method

Validation Letter

No file uploaded

Our service is connected to the following Reliable Source(s).

  • Government-issued or crown-corporation record
  • Canadian credit bureau that is at least six (6) months old
  • Canadian financial institution
  • Canadian utility company
  • Canadian telecommunications company
  • Other - specify other connected reliable sources

Globally, our service can assess Passports from the following number of countries or regions.

264

Globally, our service can assess National Identity cards from the following number of countries or regions.

148

Globally, our service can assess Driver's Licenses in the following number of countries or regions. If a jurisdiction has more than 1 version of the same Driver's License, that jurisdiction is counted only once.

125

Globally, our service can assess the following number of identification records.

Globally, the following number of validated records are accessible in your library.

Our service uses the following Reliable Source(s) as evidence to verify the name and address or name and DOB of the individual whose identity is being verified.

  • Government-issued or crown-corporation record
  • Canadian credit bureau that is at least six (6) months old
  • Canadian financial institution
  • Canadian utility bill company
  • Canadian telecommunications company
  • Other - specify other connected reliable sources

Our service, your agent, nor the individual being verified is a Reliable Source from which you draw information.

  • Yes
  • No

Our service uses the following capabilities to confirm the individual has a deposit account, credit card, or other loans with a financial institution.

  • Interac Verified
  • Other - specify other connected services

The capability(ies) our service uses, referenced in the previous question, can query the following number of Canadian financial institutions.

  • 1-50
  • 10-50
  • 50-100
  • 100+

Our service uses a Canadian Credit Bureau as one of the Reliable Sources used to satisfy the Dual Process Method requirements, our service confirms the extracted data from the credit file has existed for at least six (6) months.

  • Yes
  • No

When our service uses a Canadian Credit Bureau as one of the Reliable Sources used to satisfy the Dual Process Method requirements, the Credit Bureau acts as an aggregator.

  • Yes
  • No

The Canadian Credit Bureau provides our service with two (2) independent tradelines originating from different sources that are not our own, where each tradeline confirms one of the two categories of information required to verify the individual's identity under the Dual Process Method.

  • Yes
  • No

An explanation of why each Reliable Source your service is connected with is considered well-known and reputable is provided below.

AAMVA, Experian, Equifax, Adverse Media, PEPs, Sanctions. We are happy to discuss and prioritise implementation of other data sources.

Our service receives information from two (2) different Reliable Sources and is ensured as valid and current.

  • Yes
  • No

The information our service collects from Reliable Sources is found in documents.

  • Yes
  • No

The following statements apply to the information our service collects from Reliable Sources found in documents.

  • Documents originate from or are issued by Reliable Sources
  • Documents are provided directly to your service through communications with an official c
  • You are viewing a valid, original, authentic, and current paper or electronic document, not a photocopy or electronic image
  • You are confirming the document is valid and unaltered

Our service allows partial first and last name matches.

  • Yes
  • No

Our service accepts the following match type when matching the address.

  • Only accepts exact matches
  • Accepts partial matches

Our service tests the metadata of uploaded, scanned records.

  • Yes
  • No

Our service has the ability to do “dark web” searches.

  • Yes
  • No

Our service has tools to detect potential fraudulent records (image compares, logo validation, AI).

  • Yes
  • No

Our service can test records in the following approaches.

  • Waterfall only
  • In parallel

Our service has supportive controls of device validation or telco capabilities validation.

Our service makes a dated record of the information obtained available to end users and allows end users to download and retain copies of the documents or records used.

  • Yes
  • No